Whether a death was expected or sudden, we'll guide you gently through every step, at your pace. Clear prices, no pressure.
What to do in the first few hours and days.
Read the guide →Options, our price list and a cost estimator.
See costs →Fixed-price funeral plans, FCA regulated.
Funeral plans →If the death was expected, the GP or an out-of-hours doctor will confirm it. If it was unexpected, call 999.
Once the death has been confirmed, call us on 01632 960 190. We can come within the hour, or wait until you're ready.
The medical certificate goes to the register office. Register within 5 days in England and Wales. We'll help you book it.
There's no rush. We'll meet you at home or here, and go through the options and costs.
The hospital team will explain what happens next and when the medical certificate will be ready.
We'll liaise with the hospital and bring them into our care. There's no need to collect anything yourself.
The medical examiner's office sends the certificate to the register office. We'll help you book an appointment.
Meet us at home or at our Worcester office to plan the day.
The coroner is involved after a sudden or unexplained death. It doesn't mean anything is wrong.
We can start planning with you while the coroner's office does its work, and keep in touch with them for you.
The coroner will tell you when you can register the death or will issue an interim certificate.
Once released, we bring them into our care and confirm the date.
You don't need to decide anything tonight. If you're unsure what to do, call us on 01632 960 190 and we'll talk you through it.
"From the first phone call at 3am to the day itself, they were calm, kind and thought of everything. We didn't have to worry about a thing."
The Price family · Google review (sample) · 5.0 from 120 reviewsRun by the Hartwell family since 1962. Never sold to a chain.
A real person answers the phone, day and night.
Written quotes that match our published price list.
Religious, humanist, woodland or something new.
There's no legal deadline. Most funerals take place two to three weeks after the death, depending on crematorium availability.
Yes. Our chapel of rest is open by appointment, including evenings and weekends.
Talk to us. Direct cremation starts at £1,395, and you may be eligible for a Funeral Expenses Payment from the DWP.
No. Services can be at the crematorium, a village hall, a garden or anywhere meaningful, religious or not.
Call 01632 960 190 at any time, or visit us at 18 London Road.