⚡ Same-day call-outs across Bristol ★ 4.9 out of 5 from 212 Google reviews ✓ Gas Safe Reg. 000000
Google ★★★★★ 4.9 from 212 reviews

Plumbing and heating in Bristol, sorted today.

Book a Gas Safe engineer for boiler repairs, leaks or a new boiler online. Same-day slots, a fixed price before we start, and a 12-month guarantee on every job.

Call-outsfrom £65
Gas Safe Reg. 000000Fully insured · DBS checked engineers
Hartley engineer working on a boiler
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12-month guaranteeOn parts and labour
⏱️
Same-day slotsMost weekdays
⚡
Same-day call-outsSlots kept free most weekdays
12m
12-month guaranteeOn parts and labour
£
Price agreed firstBefore we pick up a tool
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Gas Safe registeredGas Safe Reg. 000000
How it works

Plumbing sorted in
four simple steps

Book online or call

Tell us what's wrong and pick a same-day, next-day or scheduled slot. A photo on WhatsApp helps us bring the right parts.

We confirm your price

A fixed price up front, or a clear quote on arrival before we touch anything. No hidden extras.

We fix it properly

Dust sheets down, the job done to manufacturer standards, and everything tested before we leave.

Pay when you're happy

Card, Apple Pay or bank transfer once it's working. Every job comes with a 12-month guarantee.

Why Hartley

A local firm that does it properly

Fast, dependable and careful in your home. We've been looking after boilers and pipework across Bristol since 2012.

⚡

Same-day and next-day

No waiting a week for an engineer. We keep slots free every weekday for urgent jobs, so most people see us the same day.

Same-dayslots most weekdays
£

Upfront pricing

You get a fixed price before we start, or a clear quote on arrival before we touch anything. The bill matches the quote.

£0hidden extras
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Licensed and accredited

Gas Safe registered, fully insured to £5m, and every engineer DBS checked and directly employed. No subcontractors.

100%directly employed
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Fixed first time

Our vans carry the common parts for every major boiler make, so most repairs are finished on the first visit.

87%fixed on first visit
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Tidy, respectful engineers

Shoe covers on, dust sheets down, and the area left cleaner than we found it. Small things, but people notice.

4.9★average rating
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Kept in the loop

Text confirmation, an on-the-way message with your engineer's photo, and a digital job sheet after every visit.

Livearrival updates

More about Hartley

Engineer repairing pipework
Something we're proud of

Free boiler checks for people who need them most

Every winter we give 50 free boiler safety checks to elderly and vulnerable people across Bristol, nominated by neighbours, carers and local charities.

A broken boiler in January isn't an inconvenience for everyone. For some people it's genuinely dangerous, and a 40-minute check can make sure it doesn't come to that.

312free checks since 2019
4local charity partners

Nominate someone →

Accounts

Need us regularly? Save with an account

For homeowners

Hartley Care Plan

Annual boiler service, priority booking and no call-out fee on repairs, for one monthly payment.

  • Annual service and safety check included
  • Priority same-day slots
  • No call-out charge, ever

£14.50 a month

Join the care plan
For landlords and agents

Landlord & trade account

CP12s, repairs and maintenance across your whole portfolio, on one invoice with 30-day terms.

  • Portfolio discounts from 3 properties
  • Tenant access arranged by us
  • Certificates and job sheets in one place
Open an account
Reviews

What our customers say

4.9
★★★★★from 212 reviews on Google
★★★★★

Boiler packed up on a Sunday night. They had someone round first thing Monday, explained exactly what was wrong and fixed it the same morning. Price was what they quoted on the phone.

S
Sarah, Bishopston2 weeks ago · Google
★★★★★

Had our old combi swapped for a new Worcester. Survey, quote and install all within ten days, and the house was left spotless.

D
Dan, Keynsham3 weeks ago · Google
★★★★★

Sent a photo of the leak over WhatsApp, got a price straight back and they were here that afternoon. Couldn't be easier.

P
Priya, Southville1 month ago · Google
★★★★★

We use them for all six of our rentals. Gas certificates always done on time and the tenants say they're polite and tidy.

M
Mark, Portishead1 month ago · Google
★★★★★

Honest advice. Told us we didn't need a new boiler yet, just a new fan. Saved us well over a thousand pounds.

H
Helen, Clifton2 months ago · Google
★★★★☆

New bathroom finished in six days as promised. One tile needed redoing and they came back the next morning without any fuss.

J
James, Nailsea3 months ago · Google

Read all 212 reviews →

Licensed, insured and accredited

Every engineer is directly employed, Gas Safe registered and DBS checked, so you know exactly who is coming to your home.

🔥Gas Safe Register🛡️Fully insured £5m🏅Worcester Bosch Accredited✓Which? Trusted Trader★Checkatrade🪪DBS checked team
Areas we cover

Covering Bristol and North Somerset

Based in Bedminster, with engineers out across the whole city and North Somerset every day. Not sure if we reach you? Pop your postcode in the booking form.

FAQs

Plumbing and heating questions, answered

Can you come out today?

Usually, yes. We keep slots free every weekday for urgent jobs. Call before midday and we can normally get an engineer to you the same day.

How much does a call-out cost?

Our standard call-out starts at £65 and covers the first half hour and diagnosis. You'll get the full price, including parts, before any work starts.

Do you charge more for evenings and weekends?

Weekday slots are standard rate. Evenings and weekends carry a fixed supplement, which we tell you when you book.

Are your engineers Gas Safe registered?

Yes. Every engineer carries their Gas Safe ID card, and you can check our registration number on the Gas Safe Register website.

Do you offer finance on new boilers?

Yes, you can spread the cost of a new boiler over 12 to 60 months, subject to status. We'll go through options at your free survey.

What areas do you cover?

All of Bristol plus North Somerset and the Keynsham side of Bath. If you're not sure, pop your postcode in the booking form and we'll confirm.

Still got a question?

Our Bristol team are happy to help by phone or WhatsApp, seven days a week.

☎ 0117 496 0123Message us on WhatsApp
From the blog

Tips and guides

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Ready to get it fixed?

Book online in two minutes or call us for a free, no-obligation quote. Same-day slots available across Bristol and North Somerset.

☎ CallBook now