Hartley started in 2012 with one van and a reputation to build. Fourteen years later we're a team of nine, and most of our work still comes from people we've already helped.
Ask anyone about hiring a plumber and you'll hear the same stories: no-shows, vague prices, a bill twice the quote. Tom Hartley started the business to be the opposite of that.
So we keep it simple. Every engineer is directly employed. Prices are agreed before we start. We turn up when we say, and if something goes wrong we come back and fix it.
We tell you what's wrong, what it costs and whether it's worth fixing.
Two-hour arrival windows and a text when your engineer is on the way.
Shoe covers, dust sheets and the area left clean.
12 months on every job, no small print.
Licensed, insured and accredited
Every engineer is directly employed, Gas Safe registered and DBS checked, so you know exactly who is coming to your home.
Boiler packed up on a Sunday night. They had someone round first thing Monday, explained exactly what was wrong and fixed it the same morning. Price was what they quoted on the phone.
Had our old combi swapped for a new Worcester. Survey, quote and install all within ten days, and the house was left spotless.
Sent a photo of the leak over WhatsApp, got a price straight back and they were here that afternoon. Couldn't be easier.
We use them for all six of our rentals. Gas certificates always done on time and the tenants say they're polite and tidy.
Honest advice. Told us we didn't need a new boiler yet, just a new fan. Saved us well over a thousand pounds.
New bathroom finished in six days as promised. One tile needed redoing and they came back the next morning without any fuss.
Book online in two minutes or call us for a free, no-obligation quote. Same-day slots available across Bristol and North Somerset.