⚡ Same-day call-outs across Bristol ★ 4.9 out of 5 from 212 Google reviews ✓ Gas Safe Reg. 000000
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About us

A plumbing company you can trust

Hartley started in 2012 with one van and a reputation to build. Fourteen years later we're a team of nine, and most of our work still comes from people we've already helped.

Our story

Plumbing shouldn't be a gamble

Ask anyone about hiring a plumber and you'll hear the same stories: no-shows, vague prices, a bill twice the quote. Tom Hartley started the business to be the opposite of that.

So we keep it simple. Every engineer is directly employed. Prices are agreed before we start. We turn up when we say, and if something goes wrong we come back and fix it.

What we stand for

How we work

🤝

Straight answers

We tell you what's wrong, what it costs and whether it's worth fixing.

⏱️

On time

Two-hour arrival windows and a text when your engineer is on the way.

🧼

Tidy

Shoe covers, dust sheets and the area left clean.

🛡️

Guaranteed

12 months on every job, no small print.

2012founded in Bristol
9directly employed engineers
3,800+jobs completed
4.9★from 212 Google reviews

Licensed, insured and accredited

Every engineer is directly employed, Gas Safe registered and DBS checked, so you know exactly who is coming to your home.

🔥Gas Safe Register🛡️Fully insured £5m🏅Worcester Bosch Accredited✓Which? Trusted Trader★Checkatrade🪪DBS checked team
Reviews

What our customers say

4.9
★★★★★from 212 reviews on Google
★★★★★

Boiler packed up on a Sunday night. They had someone round first thing Monday, explained exactly what was wrong and fixed it the same morning. Price was what they quoted on the phone.

S
Sarah, Bishopston2 weeks ago · Google
★★★★★

Had our old combi swapped for a new Worcester. Survey, quote and install all within ten days, and the house was left spotless.

D
Dan, Keynsham3 weeks ago · Google
★★★★★

Sent a photo of the leak over WhatsApp, got a price straight back and they were here that afternoon. Couldn't be easier.

P
Priya, Southville1 month ago · Google
★★★★★

We use them for all six of our rentals. Gas certificates always done on time and the tenants say they're polite and tidy.

M
Mark, Portishead1 month ago · Google
★★★★★

Honest advice. Told us we didn't need a new boiler yet, just a new fan. Saved us well over a thousand pounds.

H
Helen, Clifton2 months ago · Google
★★★★☆

New bathroom finished in six days as promised. One tile needed redoing and they came back the next morning without any fuss.

J
James, Nailsea3 months ago · Google

Read all 212 reviews →

Ready to get it fixed?

Book online in two minutes or call us for a free, no-obligation quote. Same-day slots available across Bristol and North Somerset.

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